Metro washrooms lack hangers, commuters keep bags on floor

BMRCL PRO promises to look into it Namma Metro’s washrooms do not have hangers, forcing commuters to keep their bags on the floor. Chaitanya R, a II PUC student in the Universal Group of Institutions, Ramohalli, said hangers should be made available as users of washrooms have to keep their bags on the wet floor. “Our […]

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Few women willing to take the Metro after 8pm

Women in Bengaluru are wary of taking the Metro late at night due to security concerns. Many women commuters informed The Observer they are not comfortable riding on the Metro alone after 8 pm, despite the BMRCL providing separate women’s coaches and deploying surveillance cameras. Tenzing Lhamo, a student from Manipur, said: “I will never […]

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Token ban in vain as commuters swipe smart cards at AFC gates

Bengaluru: Despite increasing Covid-19 cases, commuters at Namma Metro stations do not follow instructions at the Automatic Fare Collection (AFC) gates and standard operating procedures (SOPs) published by the government. According to SOPs of the Union Ministry of Housing and Urban Affairs, passengers are required to display their smart cards 3 cm above at AFC […]

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No smartphone or card? You can’t board Metro

Bengaluru: Namma Metro’s cashless transaction policy has put commuters without smartphones and digital payment methods in trouble. BMRCL had discontinued token sales at counters to ensure contactless and cashless travel in the wake of the pandemic. Rakesh Ranjan, a BMRCL customer care employee, informed The Observer: “There has been no update from the government about […]

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Service roads on ORR dug up for pillars

Rerouting traffic would ease congestion, say experts Service roads along Outer Ring Road have been dug up to erect pillars for Namma Metro’s Red Line, causing inconvenience to residents of Kalyan Nagar, HRBR Layout and Kammanahalli. They fear the pillars will make it difficult for them to access the inner roads. Raju Zacharia, a resident […]

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Pigeon droppings at Metro stations can make you sick

People with low immunity are most vulnerable. Pigeon droppings cause secondary infections to those who are already ill. Commuters of Namma Metro have a reason to worry that they are not aware of: Pigeon droppings. They can cause up to 60 diseases. “Pigeon droppings will affect the passengers if they are not cleaned for a […]

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