Officials with pending cases aren’t penalized By Suryash Kumar An increase in the pendency of applications has decreased the effectiveness of RTI as a tool to promote transparency and accountability. The Right to Information Act, enacted in 2005, promised to be a tool that helps people to ask the right questions, and strengthens democracy. But […]
Continue ReadingIn Mysuru, all applications are seen as pending By Suryash Kumar Government bodies strive to expand their range of online services, but some urban local bodies (ULBs) are struggling to provide online services to citizens. According to government data, Mysuru has the highest pendency rate for new tap connections under the Jalanidhi scheme. The Mysuru […]
Continue ReadingPeople complain of net outages, long queues and inadequate space in Bangalore One centres which provide citizen services. BangaloreOne centres, established 15 years ago for electronic delivery of citizen services such as bills payments and Aadhaar services, are not citizen-friendly. Bengalureans The Observer interviewed complained of problems such as frequent Internet server failures, lack of […]
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